frequently-asked-questions

Have Questions?

Can't find all of the information you need? Check out our frequently asked questions and answer section below.  If you still need assistance, call our office with your questions.

FREQUENTLY ASKED QUESTIONS

 

Do I need a passport?

For US Citizens: If you do not have a passport, you will need to provide a state issued birth certificate, and a valid government issued photo ID. For Non-US Citizen's a passport is required. Please contact your local consulate to ensure you have the proper paperwork.

What is included in the price?

  • Enjoy food from your favorite Top Chefs  
  • Top Chef quickfire cooking demonstrations and challenges
  • Interactive events
  • Top Chef retrospective Q&A with Tom Colicchio, Gail Simmons, Masters and Chef'testants
  • A one-hour cocktail party
  • Celebrity's world class entertainment
  • Special guests and surprise talent
  • Many more Top Chef related events
  • Accommodations onboard the Celebrity Constellation (4-nights)
  • Meals, snacks, coffee, tea, iced tea & Juices
  • 24-Hour complimentary room service & pizzeria
  • Gratuities for the dining & cabin staff
  • Full use of ship facilities: two pools, whirlpool, fitness center, casino, library, duty-free shopping & all Celebrity events


What is not included in the price?

Airfare or Ground Transportation to Miami, Florida. Transfers from the Airport to the Cruise Ship. Personal expenses such as photos, souvenirs. Sodas, bottled water or alcoholic beverages (except at our one hour on board open bar.); meals in any of the specialty restaurants, any add on events that may be made available at a future date.

How can I get to the ship (transportation)?

The ship leaves from the port of Miami. You can get to Miami by plane, car, or bus. The Port of Miami is approximately 25 minutes from the Miami airport and approximately 45 minutes from the Ft. Lauderdale airport. A taxi or shuttle bus can be taken from the airport to the cruise port. For more information on Transportation please see our transportation page. Rose Tours is not responsible for any air or travel booked to get to Miami or the pier.

Do children get a discount?

Yes. Children aged 2 through 12 will receive a $400 discount when traveling with 2 full paying adults. Under the age of 2 is $299 plus $299 port taxes, fees and gratuities. Please contact rose tours if booking a child under 2. Anyone under 8 months is not recommended for travel.To recieve the children's discount, please book your stateroom and pay the deposit. Then contact Rose Tours for your discount.

Guests are required to be 21 years old (on embarkation day) to travel. Guests under the age of 21 must be accompanied in the same stateroom by an adult or guardian 21 or older or with a parent/guardian in an adjoining stateroom. The exceptions Celebrity will make to this policy are: Married minor couple - The booking must be documented that the couple is married. The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund.

Children under 2 are not permited in the show room for Top Chef Events.

Is there childcare onboard the ship?

Yes.

How often can I eat?

Breakfast, lunch, and dinner are served everyday in the formal dining room and on the Pool deck. Food is also served 24 hours a day through room service. Top Chef inspired food items will be available at most meals.

How much money will I need to bring?

This is dependent upon your personal spending habits and budget. Optional daily photographs range from $5-$20. Shore Excursions/Tours range from $20-$150 per person. Spa services range from $30 and up. According to your personal budget, set aside money for optional expenses like souvenirs, sodas, alcoholic beverages, and personal items. A full casino is available to all guests 18 and over. Games include: 6 Blackjack tables (including one single deck Blackjack table), American Roulette, 3 Card Poker, Electronic Poker Pro (Texas Hold 'em), Craps table and 196 Slot Machines.

Is there a doctor onboard?

Should a guest require medical attention while onboard, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.


Can I purchase a Private Event Pass separately?

No. It's a part of the cruise package deal only.

Air Travel Information

We recommend that you book your air as follows: ** On Thursday, April 11, 2013 book flights that Arrive into Miami  no later than 1:00PM or Ft. Lauderdale no later than 12:00 PM** On Monday, April 15, 2013 book flights that Depart from Miami no earlier than 12:00 noon or Ft. Lauderdale no earlier than 1:00PM.

Are pets allowed on the ship?

No pets will be allowed onboard ship, with the exception of seeing eye dogs or service animals.

What is the cancellation policy?

Cancellations made through 11/13/12, incur the loss of the initial deposit.

Cancellations made from 11/14/12 -2/10/13, incur a penalty of 50% of your total price. No refunds will be given to cancellations made after 2/10/13. If you have taken insurance and you need to cancel for a covered condition, you can make a claim with the insurance carrier to recover any lost payments.

What is the policy for name changes?

Name changes are permitted for $100 per person, however at least one passenger from the original reservation must remain in the cabin. Changing all names in a cabin is not permitted and considered a cancellation. Name Changes are not permitted for Match Program or Single Reservations. Cancellation penalties will apply.

What suggested hotel should I stay at the night before near the Port of Miami?

We have arranged for a special rate on April 10, 2013. More information, can be found on our Pre Night Hotel Page.

How much does it cost?

All pricing information can be seen on our Prices, Payments & Policies page.

What are some of the Top Chef Events?

Quickfire challenges, top chef events, Top Chef Inspired Dishes at most meals, etc.

How many Pools are onboard?

There are two standard pools, one whirlpool, and one kid pool onboard.

Is there a gym and/or a spa onboard?

Yes, the gym and spa will be available to all guests. Spa treatments, and certain gym programs may come at additional costs.

Do I need to be 21/Are there age restrictions?

The cruise is all ages, but guests under the age of 21 must travel in the same stateroom as an adult 21 years of age, or a parent/guardian in an adjacent room.

Are tips included?

Gratuities are covered in your Port Taxes, Fees and Gratuities.

May I film or take photos at the event?

Cameras are welcome at all events, but video is not welcome during any performances. DSLR Cameras are not permitted at any event.

What's not allowed to bring onboard?

Celebrity does not allow any illegal substances onboard, nor any weapons or firearms.

Will Chef's be selling merchandise onboard?

Merchandise will be sold onboard. Guests will be able to purchase merchandise using their SeaPass card, which will be linked to their cabin and onboard spending account.

Can I upgrade/downgrade?

Upgrades are taken on a per reservation basis, if there is availability in the cabin and on the cruise itself.

Downgrades are prohibited. No Downgrade request will be taken.

Are all events reserved?

All guests will be assigned a seat in the Celebrity Theater for reserved events. Some events in the showroom may be GA and will be noted on your itinerary. All other events onboard will be GA (except otherwise noted). Some events will be in limited capacities and will be first come first serve.

How will we be broken into groups?

The Celebrity Theater holds half the capacity of the Constellation. Events in the theater will be done twice, so all guests have an opportunity to see them. Guests will be broken up into two groups based on their dining time. Guests with early dining will be in group A. Guests with late dining will be in group B.  You can only attend reserved events in the show room when it is for your group. Some events in may be General Admission. These events will be clearly labeled in your itinerary, which you will receive about 2 weeks prior to the cruise.

How will my space in the showroom be assigned?

Suites and Celebrity Concierge Class staterooms are assigned seats first within the first 15 rows. All other staterooms will be assigned spots in the showroom according to their time of booking.

What are the Dining Times?

Early dining is 6:00 PM. Late Dining is 8:30 PM.

What are the Terms and conditions?

Terms & Conditions